Privacy Policy

Last updated: January 2026

DeerDawn ("we", "our", "us") respects your privacy. This policy explains how we handle data.

1. Data Minimization

Our architecture is designed to minimize data retention. DeerDawn stores structured context needed to sync your AI tools, not full raw conversation transcripts.

2. No Training on Customer Data

We do not use customer data, project context, imported source content, or conversation excerpts to train machine learning models. Your data is used solely to provide the context-sync service you have contracted for.

To power context extraction and matching, project context and conversation excerpts are sent to our LLM subprocessor (OpenAI) via its API under terms that prohibit training on API data and provide limited retention. Processing therefore involves this disclosed third-party subprocessor (see our DPA) rather than remaining solely within DeerDawn's own systems.

3. Data We Collect

We collect and process the following categories of data:

• Account Information: Email address, organization name, and billing details required for service delivery
• Context Data: Project names, current tasks, goals, open questions, recent decisions, tech stack notes, file paths, and imported source metadata
• Technical Data: API request metadata, IP addresses, timestamps, setup status, sync events, and performance metrics
• Usage Information: Feature usage patterns and aggregate analytics to maintain service reliability and improve onboarding

You should not store secrets, passwords, API keys, payment details, or unnecessary personal data in project context. DeerDawn provides export and deletion controls in the dashboard.

3a. Analytics, Cookies & Tracking

Our websites use the following analytics and advertising tools, which set cookies or similar identifiers:

• PostHog: product analytics including autocapture of clicks/inputs/pageviews, heatmaps, and session replay (with input fields masked) to understand and improve the product
• Google Analytics (GA4): aggregate website usage measurement
• Google Ads: advertising conversion measurement

You can limit or block these tools through your browser settings or by contacting us. We are rolling out a consent control for visitors in regions where prior consent is required; where that applies, non-essential analytics and advertising will be gated on your choice.

4. Data Retention and Deletion

Context history is retained according to your active plan and workspace settings. Free workspaces keep short history; paid workspaces keep longer history. You may request earlier deletion or remove workspace data through the dashboard.

Upon account termination, customer workspace data is permanently deleted within 30 days unless you request immediate deletion or we are required to retain data for legal compliance.

We maintain audit logs of administrative actions such as API key creation, user management, export, and deletion for security purposes for up to 1 year, even after account deletion, to support fraud prevention and security investigations.

5. Contact

For privacy concerns, contact security@deerdawn.com.